How to Check Your Amazon Gift Card Balance

How to Check Your Amazon Gift Card Balance


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Most Amazon gift cards come with the amount printed on the physical card or in the eGift card that came in your email. But if you don’t know the amount on an unredeemed Amazon gift card or want to see how much is left on an Amazon gift card that you’ve already redeemed, there are ways to find out.

Hand holding an Amazon gift card with the Amazon smile logo.

How to check the balance on an Amazon gift card

When you redeem an Amazon gift card, the money is applied to the gift card fund that stores the value of all of your Amazon gift cards. Here’s how to check the balance on your Amazon gift cards.

To check the balance of your Amazon gift cards on your computer:

  1. Go to Amazon.com.
  2. Go to the Accounts page. In the upper right, select “Account & Lists” and then “Account.”
  3. Select “Gift cards.”

On this page, you will see your “Gift Card Balance” and your “Gift Card Activity.” In the “Gift Card Activity” section, you can see all gift cards that have been claimed and when gift card funds were applied to purchases.

Amazon website screenshot of the Gift Card Balance screen showing a balance of $0.00, the option to reload your balance or redeem a gift card, and a list of gift card activities including purchases and redeeming gift cards.

To check the balance of your Amazon gift cards on your phone:

  1. Open the Amazon app
  2. Select the Account icon (person icon) in bottom navigation bar.
  3. Scroll down to the “Payments” section and select “Manage gift card balance”

On this page, you will see your “Gift Card Balance” and your “Your balance activity.” In the “Your balance activity” section, you can see when you claimed your gift cards and when you used gift card funds to make a purchase.

Two screenshots of the Amazon app. On the left is the Payments section of the Accounts screen with Manage gift card balance pointed out. On the right, Two screenshots of the Amazon app. On the left, there is the Gift Card Balance screen showing a $0.00 balance with the options to redeem another gift card, reload your balance, your auto-reload setting, add cash, and your balance actvity.

Once you have money in your gift card fund, Amazon will automatically use the gift card balance for your purchase. So when you’re shopping on Amazon, you don’t have to remember to use your Amazon gift card (unlike using Visa or Amex gifts cards on Amazon). If you want to save your gift card funds for specific purchases, you can opt out of using your gift card money. In the “Choose a payment method” section when checking out, click on “Change,” scroll down to the “Your available balance” section, and uncheck the box next to “Use your gift card balance.”

Screenshot of Amazon website showing the checkout page with a $5.00 Amazon gift card balance being used in the payment method and the $5.00 deducted from the total price. The Change option in the payments section is pointed out.

How to check the balance on an unredeemed Amazon gift card

Amazon will not let you check the gift card balance on an unredeemed gift card. You have to either call Amazon customer service at 888-280-4331 or redeem the gift card.

To redeem your Amazon gift card on your computer:

  1. Go to Amazon.com
  2. Go to the Accounts page. In the upper right, select “Account & Lists” and then “Account”
  3. Select “Gift cards”
  4. Select “Redeem a Gift Card”
  5. Enter your gift card number in the “Enter claim code” box and select “Apply to your balance”

Amazon website Redeem a gift card page with a box to input your code and a button to the right to apply to your balance. Below is the Current Gift Card Balance which shows $0.00.

To redeem your Amazon gift card on your phone:

  1. Open the Amazon app.
  2. Select the Account icon (person icon) in bottom navigation bar.
  3. Scroll down to the “Payments” section and select “Manage gift card balance.”
  4. Select “Redeem another gift card.”
  5. Enter your gift card number in the “Enter claim code” box and select “Apply to your balance.”

Two screenshots of the Amazon app. On the left, there is the Gift Card Balance screen showing a $0.00 balance with the options to redeem another gift card, reload your balance, your auto-reload setting, add cash, and your balance actvity. On the right is the redeem a gift card page showing the current balance of $0.00, a button to use your camera to scan your claim code, a box to input your code and a button to apply to your balance.

Once you have redeemed a gift card, you cannot transfer the money to another account. However, you can immediately purchase another gift card to send to another person.

Updated on 11/28/2022 with current instructions and screenshots.

[Image credit: Amazon gift card via BigStockPhoto, screenshots via Techlicious]

For the past 20+ years, Techlicious founder Suzanne Kantra has been exploring and writing about the world’s most exciting and important science and technology issues. Prior to Techlicious, Suzanne was the Technology Editor for Martha Stewart Living Omnimedia and the Senior Technology Editor for Popular Science. Suzanne has been featured on CNN, CBS, and NBC.





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