Amazon offers passkeys instead of traditional passwords for enhanced online security. Passkeys, often based on biometrics or physical security tokens, offer a more robust defense against hacking because they are unique to you and less susceptible to common password-related threats like phishing or brute force attacks. This added layer of protection can significantly reduce the risk of unauthorized access to your accounts, ensuring your online safety.
How to set up passkeys for your Amazon account
Passkeys can only be set up by accessing your Amazon account using your computer browser, regardless of whether the passkeys will be used on your computer or mobile device.
- Go to Amazon.com
- Select ‘Your Account’ from the ‘Settings’ menu.
- Go to the ‘Login & Security’ tab.
- When prompted to enter the password for your account, type in the password.
- Under the ‘Login & Security’ screen, hit the ‘Set up’ button next to the ‘Passkey’ option.
- Select the ‘Set up’ option again
- Choose a device to save your Passkey.
- Follow the on-screen prompts to complete the process necessary to add a passkey to your Amazon account.
If you use an Android device or Chrome, you have the option to save your passkey to Google Password Manager. For Apple devices, passkeys can be saved to the iCloud keychain. After setup, you can sign into Amazon with your passkey using either your lock screen PIN or biometric authentication, like Face ID.
For setting up a mobile device from a Windows computer (or for the rare person setting up an Android phone via Mac), you will need Bluetooth enabled on both devices and your phone or tablet must have an active screen lock. Passkeys are compatible with devices running iOS 16 or higher, Android 9 or higher, and macOS Big Sur or higher.
If you share your Amazon account with someone else, they can use a passkey too. They just need to go through the same steps outlined above.
Note: Passkey support is progressively being introduced on the iOS Amazon Shopping app and Android Amazon Shopping app. If you haven’t encountered it yet, rest assured that it will be available to you soon.
How to delete your Amazon Passkey
If you don’t want a device to have passkey access to your Amazon account, it’s easy to revoke.
- Go to Your Account and select Login and Security.
- Select the Passkey tab and hit the Edit button next to the Passkey option.
- When directed to the Passkey screen, click the Bin icon next to your Passkey to delete it.
- Confirm passkey deletion.
After removing the passkey from your Amazon account, proceed to delete it from your password manager. This will prevent your device from trying to use deleted passkeys.
How to log into Prime Video
After you set up your passkey, nothing changes when it comes to signing into Prime Video. If you already have Prime Video on your mobile device, you scan the QR code with your mobile device’s camera and authorize the login. If not, you can browse to the URL shown on your TV screen on your mobile device and log in using your passkey or username and password.
Your Amazon password is not going away
Activating passkeys does not delete your Amazon username and password. You can continue to use passkeys and passwords on all of your devices.
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