Watch Out for Philo Subscription Email Scams

Watch Out for Philo Subscription Email Scams

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Not too long ago, I wrote about an uptick in fake Geek Squad subscription emails that scammers use to trick you into shopping for fraudulent providers or to phish for bank card info. It seems the identical methodology is getting used at the side of emails for Philo TV subscriptions (a preferred budget streaming TV service), so that’s one other vector to be careful for.

The rip-off begins once you get an e mail informing you that your subscription to Philo TV has been activated. The rip-off e mail I obtained was customized to me, suggesting that the scammers are utilizing a hacked database of knowledge so as to add an air of legitimacy to the rip-off.

Good Afternoon Josh Kirschner, Please remember that your cost is due.

Your Philo TV subscription will probably be lively in 24 hours! After that it is possible for you to to login to your Philo account with an e mail that you’ve talked about throughout the registration course of, and get a full entry to your Philo TV.

There may be nothing it’s a must to do in an effort to stick with Philo! The cost for this bill will probably be taken off from the account that you simply talked about robotically..

We’re grateful you determined to extend with Philo.

In case you will have any issues relating to your subscription please examine the bill beneath. There we received all the small print about your subscription and our buyer care cellphone quantity.

After any free trial(s), you’ll be charged the talked about quantity plus taxes on a recurring month-to-month foundation. If you don’t cancel throughout the free trial interval, you’ll be charged. Your subscription will proceed till you terminate it.


Philo group

Along with the e-mail word, there was additionally an connected customized PDF with my subscription particulars.

Attached PDF with the following language: Welcome to Philo! Your membership is now active  Confirmation #732623552  Billed to Josh Kirschner Payment method Credit Card Subscription price $59.99 Tax $4.35 Total monthly payment $64.34  Hi Josh Kirschner,  Your Philo TV is ready for you. Your subscription number is #732623552. Your personal number is also your discount coupon. Invite friends to Philo with your personal number and get huge benefits from Philo. Now and only with Philo, you can record an unlimited amount of live or future shows to your DVR and save them for up to 1 year. Are you an existing user with a 30-day DVR? Visit our help page and learn how to upgrade to the Unlimited 1-year DVR. Any problems with your Philo TV or want to cancel it? Just call our customer care support at +1(732) 831 74-86 Yours, Philo crew

When you’re not a Philo subscriber, your issues would instantly be raised about why you’re now signed up for this service you’ve most likely by no means even heard of. And in case you are a subscriber, the hefty value – Philo is generally priced at $25 per 30 days – will surely set off alarm bells. So, I referred to as the quantity listed to see how this rip-off progressed.

After a couple of minutes on maintain, I used to be related to somebody. He requested me for my subscription quantity from the PDF after which confirmed my identify – indicating he had entry to the identical database used to ship out the emails. To substantiate my subscription standing, he directed me to go to tvphilo dot com and click on on “Examine my Subscription”. The examine didn’t perform, so he instructed we have now a help name and despatched me a hyperlink to a Zoho distant help session.

Distant help classes – whether or not by way of Zoho, LogMeIn or one other service – are a typical means scammers trick you into having access to your laptop. As soon as in, they might attempt to persuade you there may be malware in your laptop computer by exhibiting you fully regular system processes (but scary sounding to novices), and even set up malware immediately underneath the guise of a system utility or antimalware program. The follow-up is to then get you to conform to pay for added help or software program providers to take away the non-existent malware. At this level, I ended the method, as there was no means I used to be giving this man entry to my laptop.

If you realize what to search for, there have been many clues that the e-mail and varied steps I went by way of had been all a part of a rip-off. First, the e-mail got here from a Hotmail account and had a number of grammar points, together with wording that doesn’t sound prefer it got here from a local English speaker. No firm goes to ship official emails from a Hotmail account.

As soon as I used to be on the cellphone and he directed me to, I instantly Googled Philo to verify that tvphilo dot com is NOT the actual Philo website (; it’s an impersonation website constructed to idiot you into considering you’re on the official web page. A fast ICANN area examine reveals that tvphilo dot com was arrange on 10/31/2022, the identical day I obtained the rip-off. The lesson right here is to all the time kind in URLs immediately once you need to attain an organization website or Google to get the URL. By no means click on on a URL or hyperlink in an e mail you think could also be fraudulent. Nor do you have to comply with instructions to name a quantity or go to a website offered to you by somebody on the cellphone.

And eventually, there may be by no means a motive why anybody would ever want direct entry to your laptop except you will have contacted your producer’s help assist desk on to resolve a {hardware} or software program problem (and, even then, it’s fairly uncommon), so don’t give it to them.

[Image credit: Techlicious/Smartmockups]

Josh Kirschner is the co-founder of Techlicious and has been masking client tech for greater than a decade. Josh began his first firm whereas nonetheless in faculty, a client electronics retailer targeted on college students. His writing has been featured in Right, NBC Information and Time.

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